Staff Services Technician
About the Opportunity
THE IDEAL CANDIDATE
The department is seeking a team oriented professional with strong communication and technical skills to apply for the position of Staff Services Technician. Strong attention to detail, the ability to meet deadlines and excellent critical thinking skills are imperative for this position. The Staff Services Technician reports directly to the Contracts Staff Services Coordinator and under the general direction of the Contracts Manager.
ABOUT THE POSITION
The Staff Services Technician will be assigned to the Planning & Quality Department, a unit of Administration. Planning & Quality is charged with the functions of medical-legal compliance, risk management, quality improvement, contracting and health plan relations with the Health Services Agency. The Planning & Quality department is committed to providing the highest possible level of guidance, support and service to its internal and external customers. In addition to administrative clerical duties in support of these efforts, the successful candidate will have important responsibilities in the areas of contracting and compliance.
The Contracts Unit is responsible for administering over 200 current contracts including revenue contracts, independent contracts, professional contracts, memorandums of understanding and inter-departmental agreements. The Contracts Unit drafts, tracks, executes, monitors, amends, renews and terminates contracts as needed. Under general direction, the Technician will perform a wide variety of Contracts Unit functions including, but not limited to, receiving and acknowledging Contract Action Requests, tracking request through the approval process, drafting of agreement amendments, reviewing vendor insurance certificates and endorsements, business license and W-9 information. The Technician also does data entry, statistical reports, record maintenance and office support for the Staff Services Coordinator and Unit Manager in the areas of risk management, credentialing and compliance. The Staff Services Technician works with all divisions of the Health Services Agency and most closely with HSA Finance, Materials Management and Human Resources as well as GSA Purchasing, County Risk Management and County Counsel.
Unless otherwise provides, this position is part of the Classified Service of the County and is assigned to the Technical Services bargaining unit for labor relations purposes.
Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months.
Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding).
The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab.
- Carry out high level administrative functions;
- Support the complex administrative needs of staff;
- Gather, and review insurance certificates and endorsements, and upload to the Contract Insurance Management System (CIMS) for County Risk Management approval;
- Search Oracle FMS for vendor number and purchase order;
- Gather, coordinate, and organize information and data required for record keeping and reporting need;
- Maintain provider roster for credentialing reporting;
- Participate in quality improvement projects as needed;
- Create and prepare statistical reports related to operational function;
- Perform routine administrative and clerical tasks and data entry; and
- Maintain proficiency in the use of software and hardware utilized.
Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)
- Supervise staff conducting technical assistance;
- Work independently, under general supervision;
- Interpret and prepare statistical reports;
- Communicate effectively;
- Speak and write in a clear, concise manner;
- Effectively manage time and prioritize work tasks around strict timelines and deadlines;
- Develop and maintain record-keeping systems and electronic databases;
- Prepare recommendations for Departmental and County review;
- Sit at a desk for extended amounts of time;
- Lift, bend, stoop and reach overhead; and
- Push, pull, squat, twist and turn.
- Modern office practices/record-keeping;
- Statistical record keeping and reporting concepts, methods and techniques;
- Data processing relating to budget control or payroll;
- Principles and techniques of employee supervision; and
- Spelling, grammar, and elements of proper writing procedures.
We recognize your time is valuable, please only apply if you meet the following required qualifications.
- Completion of thirty (30) college semester units in Public or Business Administration or related area;
- Two years performing highly complex clerical duties with lead-worker, programmatically or accounting responsibilities.
Application and Selection Procedures
APPLICATION PROCEDURES/FINAL FILING DATE
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.
Resumes will not be accepted in lieu of a completed application.
Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.
- Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
- Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
- Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
- Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months, but may be extended up to eighteen months.
TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: May 19, 2023
Oral Examination: Tentatively scheduled for the week of May 29, 2023
Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County.
Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation.
Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver's license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.
Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org
Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627.
Benefits associated with this position can be found at Benefits Summary .
Closing Date/Time: 5/19/2023 5:00 PM Pacific