Plans & Permits Technician – Environmental Services

September 3, 2023
Raleigh, NC
Job Type


What You'll Be Doing

Do you have great people skills, a love for our environment and want to feel like you helped make a difference every day? If so, we have a job opportunity for you! As an Environmental Services Customer Support Plans and Permits Technician you will act as the public's first point of contact to assist with questions and concerns involving Ground Water, Wastewater and Development, Erosion, Flood and Stormwater, Wells, Solid Waste and other divisions within the Department of Environmental Services. This position is located in the beautiful and lively downtown Raleigh surrounded by award winning restaurants, shopping, outdoor parks, historic buildings, museums, street festivals and more.

About Our Team

Environmental Services concentrates on environmental concerns and is made up of divisions that work to educate the public and regulate and enforce activities in the environmental and health arenas. Water quality, wastewater disposal, food protection, solid waste disposal, environmental education, soil erosion, drinking water, animal control, environmental hazards, rural and agricultural issues, and involvement in air quality issues are all part of the program activities of the Department of Environmental Services.

The Basics (Required Education and Experience)

  • High school diploma or GED
  • Two years of experience in the construction industry and/or customer service
  • Equivalent education and experience are accepted

Beyond the Basics (Preferred Education and Experience)

  • Bachelor's Degree in related field with 30 credit hours of science
  • Experience working in a permitting office and/or call center
  • Fluent in English and Spanish (written and verbal)

How Will We Know You're 'The One'?

  • Ability to work in a fast paced environment
  • Ability to provide excellent customer service to citizens and internal staff members
  • Knowledge of various types of permits
  • Ability to understand site plans, recorded maps and conduct deed research
  • Knowledge of PC functions, and standard MS Office products such as Word, Excel and Powerpoint
  • Ability to communicate well both orally and in writing
  • Ability to prioritize time and tasks to best achieve daily work assignments
  • Ability to work well independently as well in a team environment
  • Ability to adapt to changing work volumes

About This Position

Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon - Fri 8:00 am - 5:00 pm with flexibility to work 8:15 am -5:15 pm

Hiring Range: $19.64-$23.75

Posting Closing Date: 7:00 pm on 9/15/2023

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.57 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

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