Development Services Technician

Description

Join our dynamic team at the City of Los Altos as a Development Services Technician, where your strong communication and problem solving skills will help shape the future of our community!

The Development Services Technician establishes a multi-discipline job series which provides Administrative, Building & Safety, Business Licensing, Code Enforcement, and Planning services to the public. The Development Services Technician performs technical Administrative services related to a variety of plan check, permitting, and entitlement processing in connection with the City's Municipal Code regulations. The position performs a variety of duties supporting and staffing the operations of the Public Permit Counter which requires frequent interaction with the general public in-person, cover-the-phone, via email and virtually. This is the entry-level class in the Development Services Technician series. Employees in this class work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned.

First review of applications will be after the position closes on 6/14/2023 at 11:59pm.
Examples of Duties

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

(Subcategories provided below are representative of typical job functions when assigned to a specific discipline or division within the Development Services Department)

Administrative:

• Types correspondence, reports, forms, and specialized documents related to the functions of the department or division from drafts, notes, or brief instructions, using a desktop computer.

Building & Safety:

• Verify design professional, contractor and business licensing.

Code Enforcement:

• Gives information to the public or representatives in situations where judgment and interpretation of departmental policies and regulations are required.
• Answers questions involving searching for and summarizing technical land use, zoning, building, or housing code data, laws, policies, or procedures.

Please see the class spec for the full description and scope of duties.
Minimum Qualifications

EXPERIENCE AND EDUCATION:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

EXPERIENCE: Two (2) years of experience in a public permit review setting is preferred however not required. Experience in the fields of construction, office administration, plan review, planning, engineering, environmental studies or related fields.

EDUCATION: Equivalent to the completion of the 12th grade supplemented by college-level course in Construction Management; City/Urban/Regional Planning; Environmental Sciences; Architecture; Engineering; Public Administration; or other closely related field.

• ICC Permit Technician Certification will be accepted in-lieu of college level coursework.

LICENSES & CERTIFICATIONS: Possession of, or ability to obtain, a valid California Driver's License.

KNOWLEDGE OF:

Organization, procedures and operating details in permitting environment; building, construction and planning terms and codes; word processing, spreadsheet and database software; modern office methods and equipment, including a variety of software programs for permitting and plan review.

SKILL AND ABILITY TO:

Acquire (on-the-job) a working knowledge of applicable Municipal codes and regulations; compose correspondence; read, understand, interpret plans and explain rules and regulations; maintain complex records and prepare reports and answer questions from records; acquire a thorough knowledge of the policies, regulations and procedures of the Development Services Department; perform clerical work, including maintenance of appropriate records and preparation of general reports; prepare statistical reports from available data; verify and check files and data; follow written and oral instructions; perform simple mathematical calculations; quickly and accurately processes fees; write clearly using proper English usage, spelling, grammar and punctuation; establish and maintain effective working relationships with all City Departments and the public; operate a variety of automated office equipment, including computer and applicable software.

Supplemental Information

IDEAL CANDIDATE

Is highly professional, patient, respectful, and ethical; possesses excellent problem-solving skills and a can-do attitude. Communicates effectively and proactively both verbally and in writing. Enjoys working in a small-town atmosphere with an engaged public, including merchants, property owners and residents.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer. Vision to read printed materials and a computer screen, and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

RECRUITMENT PROCESS:

Prior to hire, candidates will be required to successfully complete a pre-employment process, including a livescan background investigation. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose a conviction will result in disqualification or termination.

EQUAL OPPORTUNITY EMPLOYER

The City of Los Altos is an equal opportunity employer and does not discriminate in employment on the basis of a person's race, religious creed, color, national origin, ancestry, mental or physical disability, medical condition, marital status, sex, age or sexual orientation. Candidates with a disability, which may require special assistance in any phase of the application or testing process, should advise City of Los Altos upon submittal of application. Documentation of the need for accommodation must accompany the request.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

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Closing Date/Time: 6/14/2023 11:59 PM Pacific