Administrative Support Technician, Health Services (On-call)

Summary

ABOUT THE DEPARTMENT:
The Health Services Department provides public health and behavioral health programs and services that benefit residents county-wide. The department includes more than 450 employees across ten sites, working in a diverse range of programs within three service areas: Public Health, Behavioral Health, and Administrative Services.
To hear from staff about working at Deschutes County Behavioral Health, please click HERE.

ABOUT THE COUNTY:
We know where you choose to live, work and play matters. Deschutes County is one of the largest employers in Central Oregon and the largest municipal government in the region. Our dedicated and passionate workforce of more than 1,100 employees provide County services in a number of departments, divisions, and offices.

Located in the heart of Central Oregon, between the towering Cascade Mountain Range to the west and the high desert plateau to the east, Deschutes County is the outdoor recreation capital of Oregon. We enjoy a renowned quality of life, with big-city opportunities and small-town neighborhoods.

We hope you'll consider joining our talented team.

ABOUT THE JOB:
This position will provide office/front desk support for Deschutes County Health Services. Duties include but are not limited to reception, scheduling, medical records management, and insurance processing and verification. The incumbent will provide support to clinical and supervisory/management staff, and also to a widely diverse community and client base through verbal or written communication, in-person contact, email and phone. This on-call position will require the incumbent to be available to work a very flexible schedule with frequent short notice.

The incumbent may be asked to work at Health Services locations throughout the county in Bend, Redmond, and La Pine.

Key Responsibilities:

• Performing a variety of clerical functions to support County operations.
• Entering data and numerical information into a computer system with speed and accuracy, and maintaining electronic records, files, and databases.
• Reviewing documents for accuracy, completeness, and compliance with requirements.
• Establishing and maintaining cooperative working relationships with co-workers.

What You Will Bring:
Knowledge of or experience with:

• Techniques for dealing with the public, in person and over the telephone.
• Business and personal computers, and specialized software applications.
• HIPAA regulations and procedures.

Skill in:

• Communicating effectively verbally and in writing.
• Understanding and explaining rules, regulations, codes, laws, and ordinances.
• Interpreting a variety of technical instructions and program requirements.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all candidates will be sent via email and/or text only. Please opt in for text messaging or check your email and your Governmentjobs.com account for application status.

Review the full job description by clicking HERE .
Compensation
$21.2083 to $28.4213 per hour. There are no County benefits with this position. This position is available immediately.
Minimum Qualifications

• High school diploma or GED equivalent;
• AND two (2) years of administrative support experience;
• OR any equivalent combination of training, education, and experience that provides the required skills and knowledge to perform the essential functions of the job.

Preferred Qualifications:

• Previous experience working with Electronic Health Records Systems (EHR).
• Bilingual in English and Spanish communication.

Necessary Special Requirements
Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.

NOTE: Per OAR 407-007-0000 to 407-007-0100 this position requires a Criminal Background check through the State Background Check Unit/Orchards, which may also include being fingerprinted. These rules provide for the reasonable screening under ORS 181A.195, 181A.200, 409.027 AND 413.036 of the County's employees to determine if they have a history of specific criminal behavior identified in federal or state law or rules such that they should not be allowed to work, be employed, or perform in positions covered by these rules. Please click HERE to review Criminal Records Check Rules. All offers of employment for this position are contingent upon the candidate receiving final approval from the State Background Check Unit/Orchards to work in this position.

Must be willing to work a flexible schedule when necessary, to meet client and department needs.

Must have dependable transportation and be able and willing to drive throughout Deschutes County in sometimes adverse weather conditions.

Deschutes County will comply with the Oregon Health Authority, Public Health Division Oregon Administrative Rule ( OAR 333-019-101 ) requiring COVID-19 vaccination for employees working in a healthcare setting. It is a requirement of this position that the incumbent provide proof of vaccination status or request and be approved for an exemption based on legitimate medical reasons or sincerely-held religious beliefs ( for detailed information on exceptions, please review section (4), (A) and (B) ) by October 18, 2021 or their date of hire, whichever is later. Deschutes County provides reasonable accommodation as required by applicable law, and those finalists seeking a reasonable accommodation from the vaccination requirement may submit a copy of the medical or religious exemption form as prescribed by the Oregon Health Authority in order to certify the reasons for requesting an exemption. There is no need to take action at this point. More information will be provided to candidates that progress to the final stage of the process.

Excellent County benefit package when eligible.
Deschutes County offers eligible employees a comprehensive health care package that covers medical, prescription, dental, and vision coverage for employees and their eligible dependents at a minimal cost of $90 per month. Coverage becomes effective the first of the month following 1 month of employment. Included in the health care package is the Deschutes Onsite Clinic (DOC), which provides a wide range of health, wellness, and primary care services to employees and their dependents. The DOC offers convenient hours and no out-of-pocket costs to patients. The DOC Pharmacy is a full service pharmacy available to employees and dependents to have their prescriptions filled at a discounted co-pay. In addition to the health care package, Deschutes County provides a generous and comprehensive benefits program to eligible employees.

Employer paid benefit offerings include:

• Life Insurance for employee and dependents
• Accidental Death and Dismemberment Insurance
• Long-term Disability Insurance
• Employee Assistance Program
• Retirement Program through Oregon PERS
• Time Management Leave

Employee paid voluntary benefit offerings include:

• 125 Flexible Spending Program
• 457 Deferred Compensation Program
• Supplemental Life and Accident Insurance

To learn more about Deschutes County's generous benefit offerings, please visit www.deschutes.org/hr and click on Employee Benefits.

Closing Date/Time: 5/28/2023 11:59 PM Pacific